Refund policy

At Farmstead Naturals, we strive to ensure your satisfaction with our products. If you are not completely satisfied, we are here to help.

Returns:

• We accept returns of unused and unopened products within 30 days of purchase.
• To initiate a return, please contact our customer service team at farmsteadnaturals@outlook.com with your order details.

Refunds:

• Refunds will be issued to the original payment method after we receive and inspect the returned product.
• Shipping fees are non-refundable.

Damaged or Defective Items:

• If your product arrives damaged or defective, please contact us within 7 days of delivery with photos of the item and packaging. We’ll arrange a replacement or refund.

Exclusions:

• Due to hygiene reasons, we cannot accept returns on opened or used products unless they are damaged or defective.

We value your trust and are committed to making your experience seamless. For any questions, feel free to reach out to our team.